How We'll Work Together
Good projects don't happen by accident. Here's the proven process I use to deliver results— designed to keep things clear, on track, and stress-free for everyone involved.
Discovery & Strategy
Every project starts with understanding. I'll learn about your business, your audience, and your goals. We'll look at competitors, discuss what's working (and what isn't), and define a clear strategy for your website.
What happens in this phase
- 1Kickoff call to discuss your business and objectives
- 2Competitive analysis and market research
- 3User persona and journey mapping
- 4Clear project scope and timeline documentation
Information Architecture & Content
Before jumping into design, we need to organize. I'll map out your site structure, plan the content strategy, and create wireframes that show how everything fits together. You'll know exactly what goes where.
What happens in this phase
- 1Site map and navigation planning
- 2Content audit and gap analysis
- 3Wireframes for key pages
- 4Content writing guidance or copywriting support
Design & Prototyping
This is where your site starts to come alive. I create high-fidelity designs that show exactly what your site will look like—typography, colors, imagery, and all. You'll have multiple opportunities to provide feedback before we move to development.
What happens in this phase
- 1Visual design concepts for key pages
- 2Interactive prototypes you can click through
- 3Mobile and desktop design variations
- 4Design system documentation for consistency
Development & Integrations
With approved designs in hand, I build your site using clean, efficient code. This phase includes setting up your CMS, connecting third-party tools, and ensuring everything works perfectly across devices and browsers.
What happens in this phase
- 1Custom WordPress or Shopify development
- 2Third-party integrations (CRM, email, payments, etc.)
- 3Performance optimization from day one
- 4Thorough testing on all devices and browsers
Launch, Training & Support
Launch day isn't the end—it's the beginning. I'll walk you through how to manage your site, provide documentation, and stick around to make sure everything runs smoothly. Ongoing maintenance plans are available for continued peace of mind.
What happens in this phase
- 1Pre-launch quality assurance and testing
- 2Hands-on training session for your team
- 3Custom documentation and video tutorials
- 4Post-launch support and monitoring
- 5Optional ongoing maintenance retainer
Communication is key
Throughout every phase, you'll never be left wondering what's happening. I provide regular updates, clear timelines, and quick responses to questions. Think of me as an extension of your team, not just a contractor you check in with occasionally.
Weekly Updates
Regular progress reports so you always know where things stand.
Clear Scopes
No surprises—we agree on deliverables, timeline, and budget upfront.
Fast Responses
Questions answered within 24 hours, usually much faster.
Ready to get started?
Let's talk about your project and see if we're a good fit.
Book a Free Consultation